Privacy Policy

Last Updated: September 26, 2026

Naptown Hospitality LLC (“Naptown Hospitality,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry, communicate with us, or otherwise interact with our business.

Information We Collect

When you voluntarily submit information through our website, inquiry forms, email, or other communications, we may collect information such as your name, email address, phone number, event date, event location, guest count, event type, and details you choose to provide about your event.

We may also automatically receive certain technical information when you visit our website, including your browser type, device information, IP address, pages viewed, referring website, and general website activity.

How We Use Your Information

We use the information we collect to respond to inquiries, prepare quotes and proposals, communicate about potential or booked events, provide our services, improve our website and customer experience, maintain business records, prevent fraud or misuse, and comply with applicable legal obligations.

If you choose to subscribe to marketing emails, we may also use your email address to send updates, offers, or other communications. You may unsubscribe at any time.

Squarespace, Cookies, and Analytics

Our website is hosted through Squarespace. Squarespace may use cookies and similar technologies that help securely operate the website and provide analytics regarding website traffic and visitor activity.

Depending on our website settings, analytics information may include pages visited, clicks, referral sources, browser or device information, and IP address information.

You may be able to control non-essential cookies through the cookie preferences displayed on our website or through your browser settings. Squarespace confirms that its platform uses required cookies and may also use analytics and performance cookies depending on the website owner's settings.

How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate our business, such as website hosting providers, email providers, payment processors, bookkeeping services, event-management platforms, or other vendors necessary to provide our services.

We may also disclose information where required by law or when reasonably necessary to protect our business, customers, or legal rights.

Payments

If you make payments through a third-party payment processor, payment information may be collected and processed directly by that provider. Naptown Hospitality does not intentionally store full credit or debit card numbers on its website.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, enforce agreements, or comply with applicable law.

Your Privacy Rights

Depending on where you live and which privacy laws apply to our business, you may have rights regarding your personal information, including requesting access to your information, requesting corrections, requesting deletion, or requesting information about how your data is used or shared.

Maryland law provides certain privacy rights to Maryland consumers when the business handling their information falls within the Maryland Online Data Privacy Act.

To submit a privacy request, contact us at hello@naptownhospitality.com. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and services are intended for adults planning events and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website.

Security

We take reasonable steps to protect the information provided to us. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or social media platforms. Their privacy practices are governed by their own privacy policies, and Naptown Hospitality is not responsible for their practices.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

Questions regarding this Privacy Policy or your personal information may be sent to:

Naptown Hospitality LLC
Maryland, United States
hello@naptownhospitality.com